We offer free Royal Mail first class delivery to the UK. Orders are normally posted within one working day Monday to Friday and arrive within 1–3 working days.
We also offer free delivery by standard airmail to Ireland and the EU. Orders are despatched from the UK by standard airmail within 1 working day. EU delivery normally takes 5-15 working days.
By placing an order you enter into a contract to purchase the goods. You can contact us to cancel at any point before your order is dispatched. If your order has already been posted you have the right to cancel without giving a reason within 14 calendar days of delivery. You must inform us of your decision to cancel and you are responsible for the cost of returning the cancelled goods to us. We will issue a refund within 2 working days of receiving the returned goods.
We respect your privacy. The details you provide are only ever used for processing your order. We hate spam and will never send unsolicited email or sell your details to a third party.
CandleBags UK is a trading name of John Metcalf. If you need to get in touch, our email address, contact number and postal address are available on the contact us page.